Commerce · Customer story
Northwind.
How Northwind rebuilt checkout and recovered carts it was quietly losing.
The challenge
Northwind was selling into a dozen countries on a checkout that only really worked for one. Buyers hit the wrong currency, missing local methods and a clunky mobile flow, and a meaningful share abandoned at the last step.
The solution
They moved to Plume's hosted checkout, which localizes currency and payment methods per buyer automatically, adds one-tap wallets, and routes each card through the best acquirer with automatic retries.
We replaced four vendors with Plume in a single sprint. Checkout finally feels native everywhere we sell, and our engineers stopped dreading payments work.
Maya Adler
VP Engineering, Northwind
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